Privacy Policy
This Privacy Policy explains how SuppsBuddy LLC collects, uses, stores, shares, and protects information about you when you use the SuppsBuddy mobile application and website. We do not sell your data. We do not share your data with advertisers.
1. Quick Reference — What We Collect and How We Use It
The table below is a plain-language summary. Full details are in the sections that follow.
| Data Category | What We Collect | Why We Collect It |
|---|---|---|
| Account | Email, password hash, first name | Authentication & account management |
| Profile | Age, gender (optional), health goals | Personalizing Fit Scores and recommendations |
| Supplement Data | Stack items, scores, intake logs, schedule | Core Service functionality |
| Health Data (Sensitive) | Questionnaire responses, lab report data, biomarkers | Generating personalized educational analyses |
| Uploaded Files | Supplement label images, lab report photos/PDFs | Analysis via ScanIQ and lab analysis feature |
| Device & Usage | Device type, OS, usage patterns, crash logs | Performance, debugging, Service improvement |
| Push Token | Notification token (if permission granted) | Delivering supplement reminders only |
| Communications | Support emails, in-app feedback | Support responses and product improvement |
2. Information We Collect
2.1 Information You Provide Directly
Account Registration:
- Email address
- Password (stored as a cryptographic hash by Supabase Auth — plaintext passwords are never stored)
- First name
Profile Information:
- Age (year of birth)
- Gender (optional; used for personalization only)
- Health goals (up to 3 selected from a predefined list)
Supplement and Health Data:
- Supplement products scanned, searched, or added to your stack or watchlist
- Quality Scores, Fit Scores, and analysis outputs from scans and searches
- Daily supplement intake logs (which supplements marked as taken and at what time)
- Supplement reminder schedule (supplements, times, days of week)
- Health questionnaire responses (35-item assessment across 8 wellness domains)
- Laboratory test reports and blood test results you upload (including biomarker values and reference ranges)
- Analysis outputs (stored to enable longitudinal health tracking)
Uploaded Content:
- Images of supplement product labels (front label and supplement facts panel)
- Photographs or PDF files of laboratory reports and blood test documents
Communications:
- Feedback submissions (emoji ratings, written comments)
- Support emails and in-app communications
2.2 Information Collected Automatically
- Device information: device type, operating system version, unique device identifiers
- App usage data: screens viewed, features used, tap interactions, session duration
- Performance data: crash reports, error logs, and technical performance metrics
- Network information: approximate geographic location derived from IP address (city/region level — not precise GPS)
- Push notification token (only if you grant notification permission)
2.3 Information We Do NOT Collect
- Precise real-time GPS or location data
- Device contacts, calendar, or messaging data
- Biometric identifiers used for identification purposes (fingerprints, face geometry, voice prints)
- Advertising identifiers (IDFA) — we do not use cross-app tracking
- Financial account numbers or payment card details (processed exclusively by Apple)
- Social media credentials or social graph data
- Browsing history from other apps or websites
2.4 Apple Privacy Nutrition Label Disclosure
Data Linked to You (associated with your SuppsBuddy account):
- Contact Info: Email address, first name
- Health & Fitness: Health goals, questionnaire responses, lab data, supplement stack, intake logs
- User Content: Uploaded supplement images, lab report files
- Identifiers: Account/user ID
- Usage Data: App interactions, feature usage
- Diagnostics: Crash reports, performance data
Data Not Linked to You: Aggregated, de-identified supplement product popularity statistics.
We do NOT use your data for: third-party advertising, advertising measurement, cross-app tracking, or data broking.
3. Sensitive Health Information
HIPAA Status
SuppsBuddy LLC is not a HIPAA-covered entity (we are not a healthcare provider, health plan, or healthcare clearinghouse) and your use of the Service does not create a HIPAA-protected relationship. However, we voluntarily implement technical security practices consistent with HIPAA’s safeguards requirements.
Consumer Health Data Laws
We acknowledge and comply with applicable state consumer health data laws, including the Washington State My Health MY Data Act (MHMDA), Nevada SB 370, Connecticut CTDPA health provisions, and similar state laws. If you reside in a state with specific consumer health data rights, the rights described in Section 9 apply.
Health Data Consent
You are not required to provide health data to create a basic account. Health data is required only for specific advanced features (lab analysis, questionnaire, personalized recommendations). By providing health data, you affirmatively consent to its processing as described in this Privacy Policy. You may withdraw consent at any time by deleting your account.
Data Minimization
We collect only the health data necessary to provide the specific features you use. We do not collect health data speculatively or beyond what is needed for the Service’s educational functions.
4. How We Use Your Information
4.1 To Provide and Operate the Service
- Authenticate identity and maintain your account
- Generate Quality Scores, Fit Scores, and Stack Scores for supplements
- Process supplement label images via ScanIQ analysis
- Store and display your supplement stack, watchlist, and intake logs
- Generate and manage your supplement schedule and push notification reminders
- Process health questionnaire responses into educational domain assessments
- Analyze uploaded laboratory reports to generate educational biomarker interpretations
- Generate personalized supplement protocol recommendations
- Power the Intelligence Engine for stack-protocol comparison analysis
4.2 To Deliver Push Notifications
4.3 To Improve the Service
- Analyze aggregated usage patterns to improve product design and feature development
- Debug technical issues, crashes, and performance problems
- Develop and test new features and model improvements
4.4 AI Training Policy
4.5 To Communicate With You
- Respond to support requests and feedback
- Send transactional communications (password resets, security alerts, material policy changes — cannot be opted out of)
- Send optional product updates and feature announcements (may be opted out of at any time)
4.6 For Legal and Safety Purposes
- Comply with applicable laws, regulations, and legal processes
- Enforce our Terms & Conditions
- Detect, prevent, and respond to fraud, abuse, or security incidents
- Protect the rights, safety, and property of SuppsBuddy, users, and the public
6. Data Retention
| Data Type | Retention Period | Basis |
|---|---|---|
| Account data (email, name, profile) | Account lifetime + 90 days post-deletion | Service provision |
| Supplement stack and intake logs | Account lifetime + 90 days post-deletion | Core feature functionality |
| Health questionnaire analyses | Account lifetime + 90 days post-deletion | Longitudinal health tracking |
| Lab report analyses | Account lifetime + 90 days post-deletion | Longitudinal comparison feature |
| Uploaded files (images/PDFs) | Deleted after analysis completion | Data minimization principle |
| Usage and diagnostic logs | 12 months | Security and performance |
| Support communications | 3 years | Legal defense and dispute resolution |
7. Data Security
- Row Level Security (RLS) on all database tables — each user can only access their own data
- TLS/HTTPS encryption for all data transmission between the App and our servers
- Cryptographic password hashing via Supabase Auth — passwords are never stored in plaintext
- Access-controlled secure file storage for uploaded documents
- Regular security monitoring and vulnerability assessment
- Principle of least privilege for staff and system access
7.1 FTC Health Breach Notification
8. AI Processing and Automated Decision-Making
- Quality Scores, Fit Scores, and Stack Scores are generated by our intelligence engine analyzing supplement composition data and your health goals. These are educational metrics, not binding clinical assessments.
- Lab report interpretations are educational summaries of documents you upload. They may contain errors and must be reviewed by your healthcare provider.
- Supplement protocol recommendations are informational suggestions, not prescriptions.
- The underlying model used is OpenAI GPT-4o-mini. Content you submit is transmitted to OpenAI for processing under the terms described in Section 5.1.
9. Your Privacy Rights and Choices
9.1 Access and Portability
9.2 Correction
9.3 Account and Data Deletion
9.4 Consent Withdrawal for Health Data
9.5 Push Notifications
9.6 Camera and Photo Library
9.7 Do Not Track / App Tracking Transparency
9.8 Marketing Communications
9.9 California Residents — CCPA/CPRA Rights
- Right to Know: Request disclosure of categories and specific pieces of personal information we collect, use, and disclose
- Right to Delete: Request deletion of your personal information (subject to legal exceptions, including Legal Holds)
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out of Sale/Sharing: We do not sell or share personal information for advertising
- Right to Limit Use of Sensitive Personal Information: Request we limit use of sensitive personal information to service-providing purposes only
- Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA/CPRA right
To exercise California rights: Email support@suppsbuddy.com with subject “California Privacy Request.” Response within 45 days.
9.10 European and UK Users — GDPR Rights
- Right of Access (Article 15): Request a copy of personal data we process
- Right to Rectification (Article 16): Request correction of inaccurate data
- Right to Erasure (Article 17): Request deletion in specified circumstances
- Right to Restriction of Processing (Article 18): Request processing restriction
- Right to Data Portability (Article 20): Request data in structured, machine-readable format
- Right to Object (Article 21): Object to processing based on legitimate interests
- Rights Related to Automated Decision-Making (Article 22): Not to be subject to solely automated decisions with legal effect (see Section 8)
Legal Bases for Processing:
- Contract Performance (Article 6(1)(b)): Processing necessary to provide the Service
- Legitimate Interests (Article 6(1)(f)): Fraud prevention, security, service improvement
- Explicit Consent (Article 9(2)(a)): Processing of sensitive health data — withdrawable by deleting your account
To exercise GDPR rights: Email support@suppsbuddy.com with subject “GDPR Data Rights Request.” Response within 30 days. You have the right to lodge a complaint with your local supervisory authority.
9.11 Washington State — My Health MY Data Act (MHMDA)
9.12 Other State Privacy Laws
10. Third-Party SDK and API Disclosure
In compliance with Apple App Store requirements for third-party SDK disclosure:
| SDK / Service | Purpose | Data Accessed | Privacy Link |
|---|---|---|---|
| Supabase JS Client | Database, auth, storage | All account and health data | supabase.com/privacy |
| OpenAI API | Supplement and lab analysis | Supplement images, health goals, relevant health data | openai.com/privacy |
| Expo Notifications | Local push notification delivery | Push notification token | expo.dev/privacy |
| Apple APNS | Push notification infrastructure | Push notification tokens | apple.com/legal/privacy |
| Apple StoreKit | In-app purchase processing | Subscription transaction data | apple.com/legal/privacy |
12. Children's Privacy
The Service is not directed to or intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we discover a user under 18 has provided personal information, we will delete that information and terminate the account immediately.
Parents and guardians: If you believe your child under 18 has provided personal information to SuppsBuddy, contact us immediately at support@suppsbuddy.com.
13. International Data Transfers
SuppsBuddy is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
For EEA/UK users: Data processed by Supabase is stored in the United States. Data transmitted to OpenAI is processed in the United States. By using the Service, you acknowledge and consent to these international transfers as necessary to deliver the Service to you.
14. Evolving Privacy Regulations
The legal landscape for health app data privacy is actively evolving. Legislation including HIPRA (Health Information Privacy and Rights Act, introduced November 2025), potential federal AI privacy frameworks, and new state consumer health data laws may affect our privacy practices. We monitor regulatory developments and will update this Privacy Policy as required, providing advance notice of material changes.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, the Service, or applicable law. For material changes, we will:
- Post the updated Privacy Policy with a new Effective Date
- Send email notification to the address associated with your account at least 30 days in advance
- Display a prominent in-app notice
Your continued use of the Service after the effective date constitutes acceptance. If you disagree with material changes, you may delete your account before the effective date takes effect.
16. Contact — Privacy Requests
For all privacy questions, requests, or concerns:
SuppsBuddy LLC — Privacy
Email: support@suppsbuddy.com
Subject line format: “Privacy Request — [Request Type]”
Website: www.suppsbuddy.com/privacy
- California: Subject line “California Privacy Request” | Response within 45 days
- Washington State: Subject line “Washington Health Data Request” | Response within 30 days
- GDPR/UK GDPR: Subject line “GDPR Data Rights Request” | Response within 30 days
- All other requests: Response within 30 days